Payment Policy

About Credit/Debit Card

To keep expectations clear, with the relevant customer choice preserved, all prices and transactions are in USD. Checkout supports Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover; the methods available for a particular order appear securely during checkout. The relevant customer outcome is consequently presented as a clear operating standard.

For clarity, with the published commitment made specific, card processing is performed through encrypted Shopify and approved provider systems, so touchland does not store full card numbers or security codes. The financial institution controls authorization holds, additional checks, approval, and decline decisions. The rule remains unchanged while its practical result is made easier to review.

For clarity, with the operating boundary stated upfront, customers must submit correct billing and contact information. We can review or cancel a transaction that is unauthorized or presents significant fraud risk, while tax is charged only as required by applicable law. The relevant customer outcome is consequently presented as a clear operating standard.

To avoid uncertainty, with the store's obligation made direct, refunds that receive approval go back to the original form of payment; the financial institution generally completes posting in 5-10 business days. This structure keeps the practical service consequence in clear view.

Payment assistance: support@touchlandbn.shop or 512-717-2482, Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

Merchant Information
Brand/store name: touchland
Contact email: support@touchlandbn.shop
Phone: 512-717-2482
Physical address: 657 Heathwood Dr, Gastonia, North Carolina, 28052, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)